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UPDATE: **Summary** Google Voice customers may experience MMS messages not being delivered to recipients. **Description** We are experiencing an issue with sending MMS messages via Google Voice beginning on Thursday, 2026-01-08 05:00 PST. Our engineering team continues to investigate the issue with a 3rd party vendor. We will provide an update by Tuesday, 2026-01-13 20:30 PST with current details. We apologize to all who are affected by the disruption. **Customer Symptoms** Google Voice customers may experience issues while sending MMS messages where the messages may appear to be successfully sent but recipients may not receive them. **Workaround** SMS messages can be sent successfully, so the users can send 1-to-1 messages or messages without attachments instead of MMS messages.
Incident began at 2026-01-08 13:00 (times are in Coordinated Universal Time (UTC)).Summary Google Voice customers may experience MMS messages not being delivered to recipients. Description We are experiencing an issue with sending MMS messages via Google Voice beginning on Thursday, 2026-01-08 05:00 PST. Our engineering team continues to investigate the issue with a 3rd party […]

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