Student Portals

K-2

RESOLVED: **Title:** We are investigating access issues with multiple workspace products. **Description:** We are experiencing an issue with Google Drive, Google Sheets, Google Docs beginning at Wednesday, 2025-11-12 09:00 PST Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2025-11-12 11:10 PST with current details. We apologize to all who are affected by the disruption. **Symptoms:** Some customers are encountering SSL errors such as "This site can't provide a secure connection / ERR_SSL_PROTOCOL_ERROR" when accessing Google Drive, Google Sheets, and Google Docs. **Workaround:** None at this time.
Incident began at 2025-11-12 17:00 and ended at 2025-11-12 21:45 (times are in Coordinated Universal Time (UTC)).Title Access issues with Workspace products are now mitigated. Description The issue with Google Sheets, Google Docs, Google Slides, and Google Forms has been resolved for all affected users as of Wednesday, 2025-11-12 13:45 PST. The root cause was […]

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