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RESOLVED: **Summary:** Google Chat users are experiencing an issue where they receive notifications for new messages, but the actual messages fail to appear in their chat application unless the user refreshes their view. **Description:** We are experiencing an intermittent issue with Google Chat Friday, 2026-08-28 10:25 PDT. Our engineering team has investigated the issue and are currently working on mitigating the issue. We will provide more information by Friday, 2026-08-28 14:15 PDT with current details. We apologize to all who are affected by the disruption. **Customer Symptoms:** Users are experiencing an issue where they receive notifications for new messages, but the actual messages fail to appear in their chat application unless the user refreshes their view **Workaround:** Users can refresh to see new messages
Incident began at 2026-08-28 17:25 and ended at 2026-08-28 20:45 (times are in Coordinated Universal Time (UTC)).Summary Google Chat users experienced an issue where they received notifications for new messages, but the actual messages failed to appear in their chat application unless the user refreshed their view. Description The issue with Google Chat has been […]

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