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  • RESOLVED: **Summary** Gmail Android users using Microsoft Exchange Online may fail to log in due to authentication issues. **Description** We are experiencing an issue with Gmail beginning on Saturday 2026-05-06. Our engineering team continues to investigate the issue. We will provide more information by Monday, 2026-05-18 15:00 US/Pacific with current details. We apologize to all who are affected by the disruption. **Customer Symptoms** Impacted users may experience authentication failures while logging in to Microsoft Exchange Online through Gmail App on Android devices. **Workaround** Affected users can use Microsoft web app to access the Inbox.
    Incident began at 2026-05-06 16:00 and ended at 2026-05-21 22:00 (times are in Coordinated Universal Time (UTC)).Summary [Resolved] Gmail Android users utilizing Microsoft Exchange Online accounts experienced authentication and synchronization failures. Description The issue with Gmail has been resolved in the new Gmail android release (version 2026.05.11) as of Thursday, 2026-05-21 15:00 PDT. Our engineering […]

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