Need Tech Support?

We ask you to please submit a workorder in rSchools if you need tech support.  We will be able to provide the best support technician for your specific need as quickly as we can.  If this isn’t possible then please call our support line.  This is the same system the maintenance department uses as well.

Click Here for rSchools Support

Parents or students looking for support need to contact our Chromebook Support; not the IT Department support line.

Click Here for Chromebook Support

IT Department Support – Extension 1200

or 541-267-1335

Typical Hours – 7am-11am, 12pm-4pm (M-F)

72 Educational Institutions / 1000+ Schools hit by Ransomware in 2019


What is this banner on my email about?

Our email system will add the banner above to any and all email that does NOT come from our school district.  So if you receive an email that claims to be from someone at the district and has an @coos-bay.k12.or.us email but has this banner, it is NOT from them or their @coos-bay.k12.or.us account.

PLEASE USE CAUTION with ALL email and SLOW DOWN.  Especially when they want you to click links, have attachments, or ask you to provide information.

Interesting article about this past years’ attacks if you are interested:

https://www.armor.com/reports/11-new-us-school-districts-compromised-by-ransomware-a-total-of-72-educational-institutions-in-2019-reports-armor/


 

Everyone in our organization plays a role in making sure our information and networks are protected

Email Do's and Don'ts

DON'T
  • Send passwords or any sensitive information via email.
  • Click on “verify your account” or “login” links in any email
  • Reply to, click on links in, or open attachments in an email unless it’s from a known, trused, and verified sender.
  • Call a phone number in an unsolicited email or give sensitive data to a caller.
DO
  • Be cautious about opening attachments, even from trusted senders.
  • Look carefully at the URLs of sites where you are being sent.
  • Look carefully at the full email address of senders.
  • Alert IT if you feel that an email is not safe.  We are happy to let you know one way or the other.

Status of District Services